High Noon At G. M.
May, 1988
General motors chairman Roger B. Smith once lost his composure over a raw egg. He witnessed a demonstration of a new touch-sensitive robot, which picked up an egg with its mechanical fingers and handed it to him without cracking the brittle shell. The chairman became almost giddy with excitement and for days waxed eloquent to anyone who would listen about the technological miracle. The egg clearly held the embryo of Smith's corporate rebirth.Smith, the accountant who had never been a plant manag...